Privacy Policy

snooze soundly ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or otherwise engage with our services. By using our website or services, you consent to the data practices described in this policy.

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Information we collect

We may collect personal information from you when you visit our website, contact us, or engage with our services. This information may include:

• contact information (such as name, email address, phone number)

• information that you provide to us about your child or children (such as age, sleep habits, health information)

• payment information (such as credit card details)

• communications preferences

 

How we use your information

We may use the information we collect from you for various purposes, including:

• providing and personalizing our services to meet your needs

• communicating with you, including responding to your inquiries and providing customer support

• processing payments for our services

• sending you promotional and marketing communications, where permitted by law

• conducting research and analysis to improve our services

• complying with legal obligations

 

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you are a client of Sleep Theory we will retain your details for a minimum of 7 years to comply with financial record keeping in the UK. 

 

Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

• To our service providers who assist us in operating our business and providing our services

• To comply with legal obligations or respond to lawful requests from public authorities

• To protect our rights, property, or safety or the rights, property, or safety of others

 

Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also opt-out of receiving promotional communications from us at any time.

 

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

 

Contact Us

If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at becky@snoozesoundly.com

 

Cookie policy

Our website may use cookies. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. Cookies enable you to personalise your experience on our site, tell us which parts of our website people have visited, help us measure the effectiveness of ads and web searches, and give us insights into user behaviour so we can improve our communications and products.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer. Disabling cookies may prevent you from using certain parts of the website.

The cookies used on our website have been categorised based on the guidelines found in the ICC UK Cookie guide. We use the following categories on our website:

Category 1 — Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2 — Performance Cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Category 3 — Functionality Cookies
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.